TERMS AND CONDITIONS OF DELIVERY
We want to give our customers the best possible service.
Orders placed before 1pm (GMT) will be dispatched the same day. (excluding weekends & Bank holidays)
Orders placed after 1pm (GMT) will be dispatched the following day. (excluding weekends & Bank holidays)
Orders placed on Fridays after 1pm (GMT) will be dispatched the following Monday.
Orders placed at weekends and bank holidays will be dispatched the next working day.
All orders are sent out on a 48 hour service unless otherwise arranged.
We are happy to accept returns if you are unhappy with your product, it must be returned sealed and unopened.
For all returns please send them direct to our factory Marked RETURNS with your invoice enclosed with details of your return.
We aim to sort returns cases within 7 working days.
Please send all returns RECORDED delivery. We will not cover return delivery costs or be liable for lost returns.
If you won’t be home how about ordering to your work address were our courier service will drop off your parcel for you?
If you are unable to receive delivery our drivers will leave a card at your address for you to contact and re arrange delivery for a time, which suits you.
Alternatively you can arrange to pick up your parcel from your nearest depot.